Air conditioning problem in store

Last week went to work, the Air conditioning in our store is totally not working and it was so hot and cosy. And there is a stench of smell at the front of the circulatingdoor i think because the air is not circulating.

The Air con is not working since the start of the day at 10am, i report to work at 1pm imagine my colleague that starts to work in the morning. So stuffy and sweating.

Later on my Manager asked me to call the Air con ppl, they said that they call already and they came and leave the shop again and it's like 4hrs and the Aircon is still not working.

So i called.

First,second,third call i couldn't get through.

Fourth call~

Technician: Hello.
Me: Calling from Popular Causeway why the Air con is still not working?
Technician: ok ok ok, my man is there already.
Me: Where is your man!! i don't see them.
Technician: ok ok ok they are fixing.
Me: Don't tell me they are fixing, it's four hours since you guys say it's fixing and the bloody Air con is still not working. Dozen of customers are complaining about the smell in the store, the air is not circulating in the store.
Technician: ok ok ok.
Me: You don't okok, i want it settle in one hour time!!!

My manager and colleague that is inside the office all look at me, because i never been so fierce before.

I mean, seriously we have to be fierce if not they think we are playing around with them. 4 hours to fix the air con i think they can retire.

So in half an hour time they fix the air con.

Today i had my communication toolkit class, i'm suppose to speak during the class today, it's a sudden speech. As usual i'm scared.

The topic i chose was 'In flow of foreigners [must benefit citizens]' we are allowed to speak for 2mins, at first i thought it's a long one but after speaking i felt that 2mins is not enough for me, i still have so much things to share. But i did fairly well i think?